Kerio — Control Web Filter Is Not Activated Categorization Is Disabled Fixed ((full))
Kerio Control includes web filtering only in (Standard, Enterprise, or UTM). The free trial or a basic "Firewall only" license does not include categorization.
In the world of network management, few things are as frustrating as seeing a "Not Activated" status on a tool you rely on. Here is the story of how the Kerio Control Web Filter's categorization issue—a common headache for admins—is typically diagnosed and fixed. The Situation Everything seems fine until the administrator logs into the Kerio Control Webadmin and sees a warning: Kerio Control includes web filtering only in (Standard,
GFI Support may provide a hotfix or a script to manually reinitialize the categorization engine. Here is the story of how the Kerio
Mark started with the basics. He knew the Web Filter relied on a live connection to Kerio’s cloud servers to identify if a site was "Social Media" or "Malware." He knew the Web Filter relied on a
Navigate to Content Filter > Applications and Web Categories and ensure the Enable Kerio Control Web Filter checkbox is checked and active.
: If online activation fails, you can download a .key file from the Kerio Product Registration page and import it via Configuration Assistant > Register product > Register offline by license file . Phase 2: Fixing Connectivity and DNS Issues