| Situation | Action | |-----------|--------| | You want latest features | Wait for carrier OTA update | | You have connection issues | Contact ISP support first | | You found a file online | Do not install unless from ISP | | Gateway won’t boot | Hard reset + contact ISP |

Any website offering one without carrier authentication is highly suspicious.

: Recent updates (such as those in late 2024) have occasionally disabled physical LED signal indicators on some units. If your lights stopped working after an update, you can still check signal strength through the web interface at 192.168.1.1 . Support Resources