Present your offering as the answer to the target problem. Keep it high-level and benefit-oriented.
The VR experience began with a simulation of their current workflow, which was slow, cumbersome, and frustrating. The clients were stuck in a virtual queue, waiting for approvals, and experiencing the pain points firsthand. Present your offering as the answer to the target problem
: The croc brain marks anything boring or overly complex as "spam" to conserve energy. which was slow