Disclaimer: Always close your embroidery software completely before inserting or removing the USB dongle. Hot-swapping is a leading cause of logic board failure inside the dongle.

If you see the message "Please attach your new black embroidery studio usb dongle" even though it is already plugged in, try these quick fixes:

To attach your new black , you should typically wait until the software installation process prompts you to do so. Installation & Attachment Steps

Given the high monetary value of embroidery software, many users utilize short USB extension cables to prevent the dongle from being snapped off if the computer is moved.