Seisimager - Registration Password

Do you have your ready, or are you having trouble with a USB dongle specifically?

Open the program (found in the Windows Start menu under All Programs > SeisImager). seisimager registration password

: If moving the software to a new PC, you must first convert old "keyword" registrations to a modern Registration ID : Installing a standard software update usually does Do you have your ready, or are you

If your company purchased a dongle-based license, no password in the world will work without the physical USB drive plugged in. If you have lost the dongle, you are not just missing a password; you are missing the physical asset, which requires a support ticket to replace. If you have lost the dongle, you are

Your Registration ID is usually listed on your original customer invoice or order acknowledgement PDF. Use the Online Lookup: If you cannot find your ID, visit the SeisImager Registration Lookup and enter your Order Number to retrieve it. Manual Request (No Internet):

Even with a legitimate license, things can go wrong.

| Error Message | Likely Cause | Solution | |---------------|---------------|-----------| | "Invalid registration password" | Typo, wrong module, or fingerprint mismatch | Re-copy the password; verify that the fingerprint sent matches the current one. Run fingerprint verification tool. | | "Fingerprint changed" | Hardware change (new disk, MAC address, Windows update) | You need a new password. Email support with old and new fingerprint, explaining the change. | | "License expired" | Time-limited academic license | Request a renewed password from your distributor (often free for ongoing research). | | "Module not licensed" | Attempting to use Tomography with only SW password | Purchase or request password for the additional module. | | "Password rejected in offline mode" | Date/time mismatch or USB dongle missing (if using hardlock) | Sync system clock to internet time. For dongle users, ensure the Sentinel driver is installed. |