Tawasul.shurooq.gov.ae -
Problem: A retail tenant in Al Qasba notices that the air conditioning is malfunctioning during peak summer hours, affecting footfall and sales. Action: The tenant logs into Tawasul, submits a "Facility Management" request, attaches a photo of the thermometer reading, and notes the time of day. Result: The facilities management team receives an alert. Within 4 hours, a technician is dispatched. The tenant receives a follow-up call asking if the temperature has normalized.
"Tawasul" means "communication" or "connection" in Arabic. The portal is designed as a communication and customer service platform for Shurooq’s various projects, including tourist destinations, hospitality, real estate, and investment initiatives in Sharjah. tawasul.shurooq.gov.ae
The website's user experience is generally good, with: Problem: A retail tenant in Al Qasba notices
Overall, tawasul.shurooq.gov.ae is a useful resource for residents and visitors to Sharjah, providing access to various government services and information. While there are areas for improvement, the website is well-maintained and secure. I would rate the website 7.5/10. Within 4 hours, a technician is dispatched