Locate .
Open services.msc , find Windows Biometric Service , right-click it, and select Restart . Locate
If none of the above work, the Windows image may be damaged beyond simple repair, but you can preserve your files and apps. Locate . Open services.msc
Inspect registry (advanced; backup first) find Windows Biometric Service
The most common cause is that the service responsible for drivers is set to "Manual." Press Win + R , type , and hit Enter.