| Scenario | Recommended action | |----------|--------------------| | PC often moved / imaged | Use a (ODIS Online) instead of hardware‑locked activation. | | Always same PC | Disable Windows fast startup + disable TPM 2.0 (only if BIOS allows without breaking other tools). | | VM required (e.g., training) | Use VMware Workstation with: vmx configuration: uuid.bios = “<real host UUID>” and ethernet0.addressType = “static” + manual MAC. |
If you have installed ODIS on a different laptop than the one it was originally licensed for, the software is looking for a hardware ID that doesn't match the license file on your hard drive. Hence, it is "unable to determine" the ID. | If you have installed ODIS on a
VXDIAG ODIS 9.1.0 'Unable to Determine Hardware ID” Solution real host UUID>